Contact Us
Have questions or need assistance? We're here to help. Reach out to our team using the form below or through our other contact channels.
Send Us a Message
Contact Information
Headquarters
123 Blockchain Avenue, Suite 456
San Francisco, CA 94105
United States
General Inquiries: [email protected]
Support: [email protected]
Press: [email protected]
Phone
US: +1 (555) 123-4567
International: +44 20 1234 5678
Hours of Operation
Monday - Friday: 9:00 AM - 6:00 PM PST
Customer Support: 24/7
Global Offices
London
45 Fintech Street
London, EC2A 4BQ
United Kingdom
Singapore
78 Crypto Tower, #12-01
Singapore 068897
Find Us
Visit our headquarters in San Francisco or one of our global offices.
Frequently Asked Questions
Find quick answers to common questions about contacting us.
What is the typical response time for inquiries?
We strive to respond to all inquiries within 24 hours during business days. For urgent support issues, our customer support team is available 24/7.
How can I get technical support for the wallet?
For technical support, you can contact our support team via email at [email protected], through the in-app chat feature, or by submitting a support ticket on our website.
I'm interested in partnering with Coincepper. Who should I contact?
For partnership inquiries, please select 'Partnerships' in the department dropdown of our contact form or email directly to [email protected].
How can I report a security vulnerability?
Security is our top priority. If you've discovered a security vulnerability, please email [email protected] with details. We have a responsible disclosure program and may offer bounties for significant findings.
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